Halton Stairlifts are synonymous with high-quality service, and in just over six years, the team at Halton Stairlifts are now considered to be one of the best stairlift companies in the UK. During this time we’ve faced challenges, experienced changes, and have taken opportunities to build our brand and establish our presence as a leading independent stairlift retailer.

Here we share how it all began…

A SEED OF AN IDEA

With a wealth of stairlift installation and servicing experience behind them, stairlift technicians Neil McKenzie and Jon Williams, and accounts and HR executive Kate McKenzie decided to take a change of direction in their careers. In 2012, putting their management skills and industry knowledge to good use, the trio took their first brave steps by starting a family-run stairlift business of their very own…in a garden shed in the heart of the North West.

From humble beginnings, the three directors sourced reliable stairlift manufacturers and built strong relationships with suppliers, specialising in selling, installing, and repairing the highest quality straight and curved stairlifts. But, it was their growing reputation surrounding their expertise and their outstanding quality of service that soon began to set them apart from the competition.

WATCHING IT GROW

The confines of a small garden shed struggled to contain the rapidly growing fledgling business, and the three entrepreneurs quickly made the move to a larger industrial estate unit in Widnes.

Combining local knowledge with the motto ‘The Company That Cares How You Get Upstairs’, Halton Stairlifts were able to offer customers more for their money, using their insights to tailor services that truly met the needs of the local population and the wider surrounding areas.

The move to a new premises led to the addition of more stairlift engineers and installers and the acquisition of specialist vehicles, firmly establishing the Halton Stairlifts business as ‘one to watch’ in the North West region…

…and all this without the need to manufacture their own stairlifts.

BECOMING ONE OF THE BEST STAIRLIFT COMPANIES IN THE UK

By 2017, Halton Stairlifts had achieved even further growth which led to increasing the scale of operations nationwide. Choosing Liverpool as the home for their new headquarters, the team got to work renovating and refurbishing a huge retail unit to create a specialist showroom to showcase their best stairlifts. Halton Stairlifts attribute their growth to remaining responsive to customer needs, offering an ever-expanding range of services without ever compromising on quality. With the new promise of ‘Helping You Stay Independent In Your Home‘, Halton Stairlifts continue to provide accessible options to help you access your home, from next day installation to 0% finance available.

Committed to helping you save money, Halton Stairlifts have also introduced a rental scheme for short-term stairlift loans, and a recommend a friend scheme to reward our existing customers. And, as well as looking after our customers, we honour our responsibility to the environment by reconditioning and reusing unwanted stairlifts, keeping costs to you to a minimum and preventing unnecessary waste.

Halton Stairlifts are always developing their range of services by enhancing the showroom, recruiting new members to the dedicated engineering and back office teams, and expanding their growing fleet of vehicles. Our customers are at the centre of every decision we make.

WE’VE COME A LONG WAY HELPING YOU TO GO FURTHER

If you’re considering buying or renting a new or reconditioned stairlift, speak to the expert team at one of the best stairlift companies in the UK for advice. Halton Stairlifts offer a no-obligation at home consultation recommending only the best options for you, without the hard sell.